Returns Policy
Thank you for choosing to shop with Faye Studios! Please review the following information regarding our returns policy before making a purchase. By placing an order with Faye Studios, you agree to comply with our returns policy outlined below.
Made-to-Order:
All of our products are made-to-order, to avoid over production and waste, because of this we do not accept returns or exchanges unless the item arrives damaged.
Damaged or Defective Items:
In the rare event that your item arrives damaged, please contact us within 7 days of receiving your order.
Please provide clear photos of the damaged item, along with your order number and a brief description of the issue.
Once your return request is approved, we will provide instructions on how to return the item, please note we will try to fix the damaged garment or provide a replacement piece.
Return Shipping:
If you need to return a damaged item, we will cover the return shipping costs.
Contact Us:
If you have any questions or concerns about our returns policy, please don't hesitate to contact us.